8 months, 2 weeks ago (2025-05-21 21:06)
Klarna’s AI replaced 700 workers. It’s trying to bring them back after losing $40bn in value
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inkl
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Klarna CEO Sebastian Siemiatkowski has announced plans to beef up its human customer service team after artificial intelligence replaced 700 workers. The “buy now, pay later” company’s use of AI to cu
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